- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
CODE OF ETHICS
Testimonials
Melaney was awesome. I needed reference for PCM flashing and reprogramming and she answered all my questions and provided me with some resources to what i needed to get done! Awesome job, and will be coming for service when i need it!~ Lucas S.
The most reliable place I know to take your vehicle for any service or repair. Thank you Erik and Melanie!~ Margaret W.
